Privacy Policy

1. Introduction

Marabeo ("we", "our", "us") operates the Marabeo cloud platform and marketing website. This Privacy Policy explains how we collect, use, store, and protect information when you use our services.

2. Information We Collect

Account information: When you register, we collect your name, email address, phone number, company name, and country. This is required to create and manage your workspace.

Usage data: We collect information about how you use the platform, including pages visited, features used, browser type, IP address, and timestamps. This helps us improve the service.

Payment information: Subscription payments are processed through PayPal. We do not store credit card or bank account details — PayPal handles payment data under their own privacy policy.

Contact form data: When you contact us, we store your name, email, phone, and message to respond to your inquiry.

Cookies: We use essential cookies for authentication and session management. We may use analytics cookies to understand site usage. You can disable cookies in your browser settings.

3. How We Use Your Information

• Provide, maintain, and improve the Marabeo platform
• Process registrations, trials, and subscriptions
• Send transactional emails (verification, payment receipts, reminders)
• Respond to support and contact requests
• Analyze usage to improve features and performance
• Comply with legal obligations

4. Data Isolation and Security

Each company's data is stored in an isolated workspace. Users from one company cannot access another company's data. We implement role-based access controls, audit logging, and encrypted connections (HTTPS/TLS) to protect your information.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers: Cloud hosting, email delivery, and payment processing partners who operate under strict data processing agreements
• Legal requirements: When required by law, regulation, or valid legal process

6. Data Retention

We retain account data for the duration of your subscription plus a reasonable period for legal and business purposes. Deleted accounts are permanently removed within 90 days unless retention is required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at alpha@marabeo.com. We will respond within 30 days.

8. Children's Privacy

Marabeo is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance.

10. Contact Us

For questions about this Privacy Policy or your data, contact us at alpha@marabeo.com.